Unless noted all products are fulfilled by Printful, a "print-on-demand" service, meaning all items are printed when the order is placed. This means we do not have to maintain a stock of products nor do we have to handle shipping. It also means we can offer a wider variety of products. This, unfortunately, means there are no refunds or returns in most cases. Below are the return policies and helpcenters for Printful. If you are truly unsatisfied with a product, please email me personally at peonwebzine@gmail.com and I will see what I can do. Thanks.